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How to Fix WordPress Add Media Button Not Working

How to Fix WordPress Add Media Button Not Working. when the JavaScript that runs the Add Media button conflicts with another script, the Add Media button stops working.

This is usually the root cause of the Add Media button not working error. There is a similar error that occurs during content upload.

How to Fix WordPress Add Media Button Not Working

It’s the Insert into post button not working error.  If the “Add Media” button isn’t working in WordPress, it can be frustrating as it interrupts the content creation process.

Several factors can contribute to this issue, and troubleshooting may involve checking various elements of your WordPress installation.

Here are some common reasons and solutions:

  • JavaScript Issues: WordPress heavily relies on JavaScript for its user interface, including the media library functionality. If there’s a conflict with other scripts or if JavaScript is disabled in your browser, the “Add Media” button may not work. Try disabling browser extensions or using a different browser to see if the issue persists.
  • Plugin Conflicts: A conflicting plugin might interfere with the media library functionality. Deactivate all plugins and then reactivate them one by one while checking if the “Add Media” button starts working. This helps identify the plugin causing the conflict, allowing you to either update it or find an alternative.
  • Theme Issues: Some themes may have custom JavaScript or CSS that affects WordPress’s core functionalities. Switch to a default WordPress theme (such as Twenty Twenty-One) temporarily to see if the issue persists. If the button works with the default theme, your current theme might be the cause, and you may need to contact the theme developer for assistance.
  • WordPress Core Files: Corrupted or missing WordPress core files can also lead to functionality issues. Reinstall WordPress by downloading a fresh copy from WordPress.org and replacing the core files on your server. Be sure to back up your site before performing any updates.
  • File Permissions: Incorrect file permissions on your server can prevent WordPress from functioning correctly. Ensure that the wp-admin and wp-includes directories and their contents have the correct permissions set. Generally, directories should have permissions set to 755, and files should have permissions set to 644.
  • Browser Cache: Browser cache or cookies might sometimes cause unexpected behavior in WordPress. Clear your browser cache and cookies, then try accessing the media library again.
  • Server Configuration: Certain server configurations, such as security settings or mod_security rules, might block the functionality of the “Add Media” button. Check with your hosting provider to ensure there are no server-side restrictions affecting WordPress.
  • WordPress Version: Ensure that you’re using the latest version of WordPress. Outdated versions may have bugs or compatibility issues that can cause various functionalities, including the media library, to malfunction.
    wp versioninfo

By systematically checking and addressing these potential issues, you can often resolve the problem with the “Add Media” button in WordPress.

If you’re uncertain about making changes or troubleshooting, consider seeking assistance from a WordPress developer or your web hosting provider.

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