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How to Fix WordPress Add Media Button Not Working

How to Fix the WordPress Add Media Button Not Working. The Add Media button stops working when the JavaScript that runs it conflicts with another script.

A missing temporary folder often causes this issue. A similar error occurs during content upload.

Troubleshooting the “Add Media” Button Issue

It’s the Insert into Post button not working error. If the “Add Media” button doesn’t work in WordPress, it can be frustrating as it interrupts content creation.

Several factors can cause this problem, and troubleshooting may involve checking various elements of your WordPress installation.

Here are some common reasons and solutions:

  • JavaScript Issues: WordPress heavily relies on JavaScript for its user interface, including the media library functionality. If other scripts conflict with JavaScript or JavaScript is turned off in your browser, the “Add Media” button may not work. Try turning off browser extensions or a different browser to see if the issue persists.
  • Plugin Conflicts: A conflicting plugin can also affect the media library. To troubleshoot, deactivate all the plugins and then reactivate them individually, testing the “Add Media” button after each activation. This will help pinpoint the problematic plugin.
  • Theme Issues: Some themes may have custom JavaScript or CSS that affects WordPress’s core functionalities. If it does, your current theme might be the culprit. Contact the theme developer for assistance.
  • WordPress Core Files: Corrupted or missing WordPress core files can also lead to functionality issues. Reinstall WordPress by downloading a fresh copy from WordPress.org and replacing the core files on your server. Be sure to back up your site before performing any updates.
  • File Permissions: Incorrect file permissions might slow down WordPress performance. The contents of the directories wp-admin/ and wp-includes/ must have the correct permissions. For WordPress to work correctly, your server needs specific permissions. Directories must have a certain level of access, and files must have another.
  • Browser Cache: Browser cache or cookies might sometimes cause unexpected behavior in WordPress. Refresh your browser and try reaccessing the media library.
  • Server Configuration: Certain server configurations, such as security settings or mod_security rules, might block the functionality of the “Add Media” button. Check with your hosting provider to ensure no server-side restrictions affect WordPress.
  • WordPress Version: Ensure that you’re using the latest version of WordPress. Outdated versions may have bugs or compatibility issues that can cause various functionalities, including the media library, to malfunction.
    wp versioninfo

By systematically checking and addressing these potential issues, you can often resolve the problem with the “Add Media” button in WordPress.

If you need more clarification about making changes or troubleshooting, consider seeking assistance from a WordPress developer or your web hosting provider.

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