Are you ready to enhance your WordPress site’s communication capabilities? This guide will take you step-by-step through optimizing Contact Form 7, one of WordPress’s most popular and flexible plugins for creating and managing contact forms. Whether you’re new to WordPress or looking to improve your site’s user experience, this comprehensive guide is designed to simplify the process for you.

Contact Form 7 allows you to build versatile forms tailored to your website’s needs quickly. In this guide, we’ll cover everything from the basics of installation to advanced customization, including:
By the end of this guide, you’ll have a fully optimized Contact Form 7 that enhances user interaction on your WordPress site. Each section is broken down into simple steps, accompanied by detailed images, to ensure you can follow along easily.
Let’s start creating a seamless Contact Form 7 that delivers a smooth and professional experience for your visitors.
It’s widely used because it’s straightforward to set up and highly customizable, making it a good choice for beginners and advanced users.
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To begin managing your WordPress site, you can use your browser to access the WordPress admin panel by entering example.com/wp-admin. Replace “example.com” with your actual website address. This will take you to the login page to input your username and password.
Once logged in, you can access all the tools and settings needed to customize your website, manage plugins, and edit content. The WordPress admin dashboard provides a user-friendly interface, making it simple for even novices to handle their site’s functionality and design.

In the left-side menu, navigate to Plugins and select Add New Plugin.
This will take you to the plugin search page, where you can find and install plugins to enhance your website’s functionality. In this case, we’re looking for Contact Form 7, a versatile and easy-to-use plugin for creating contact forms.

In the search bar at the top right, type “Contact Form 7.” When the plugin appears in the search results, select the Install Now option. Contact Form 7 is a free and viral plugin with over 10 million active installations.
Once you’ve completed the installation, activate the plugin to efficiently manage and create contact forms on your WordPress site.

After installing the plugin, the Activate button will replace the Install button. Click on it to activate the plugin. Activating the plugin ensures it is ready for use, allowing you to start creating and managing Contact Form 7 on your WordPress site.

After activating the plugin, you will see Contact Form 7 added to your WordPress dashboard. Under the Contact tab, you’ll find a section called Contact Forms, where you can create, manage, and customize your forms. This ensures that the plugin is fully operational and ready to use on your website.

In your WordPress dashboard, move your mouse over the Contact tab in the left-hand menu and click on Contact Forms. This will take you to the main page, where you can view a list of any existing forms and add new ones. This is where you’ll manage all contact forms for your website.

When you see the list of contact forms, Select the Edit option beside the form you wish to customize. Editing your form allows you to modify form fields such as name, email, or any other information you want to collect from users. You can easily adjust the form to suit your needs.

Once in the form editor, you’ll notice that the fields are displayed using a combination of HTML and WordPress shortcodes. Don’t worry if this looks complex. You can use the buttons above the Text editor to easily add common form elements like Text fields or checkboxes without needing to write any code. This step also allows you to rename your contact form according to your preferences.

In the Contact Forms section, you can either create a new form or edit an existing one. If you’re creating a new form, click on Add New. If you want to customize the default form, click the Edit button next to the form.
You will now see the form’s code and structure, with each field (such as name, email, subject, and message) displaying HTML and WordPress shortcode. From here, you can adjust the fields as needed to match the information you want to collect from your users.

After adding or editing form elements, Navigate to the bottom of the page and press the Save button. This action will save all changes and ensure your contact form is ready. Remember to save every time you make changes to avoid losing any work.

Now that your contact form is ready navigate to the Pages section on your WordPress dashboard. Click on All Pages to view the list of pages on your website. You will add the form to a specific page, typically the Contact Us page.

Find the contact Us page in your list of pages and click edit. This action will launch the page editor, allowing you to insert your contact form. By making changes to this page, you guarantee that visitors can easily use the form to reach out to you.

In the page editor, follow these steps to add the Contact Form 7 block to your page:




Once the changes are saved, follow these steps to preview the page:

On the Contact Us page, you will see all the fields you created in the form. These fields include labels such as:
Messages in this form are message stories, except for the Your Message field, which is optional. The labels you assign during the form creation process will appear next to each field, guiding users through the required information.

If you need to add more fields to the contact form, follow these steps:

Click on edit to make changes to your form. This action will open the form editor, where you can adjust, add, or remove fields and modify the form’s layout. The editor provides all the tools to update the form according to your preferences and requirements.
By editing the form, you can ensure that it collects the specific information you need from users, giving you complete control over its content and appearance.

To add a new field easily, you can copy the existing Email field and paste it below. This method allows you to duplicate the field’s structure while only changing the necessary details, such as the label or field type.

To create a new input field for phone numbers on your form:
Following these steps will add a field for phone numbers.

To include a phone number field in your contact form, click the ‘tel’ option in the toolbar above the form editor. This option allows you to add a field specifically designed for phone numbers.
By selecting ‘tel,’ you ensure that users are prompted to enter their phone numbers in the correct format when filling out your form.
This step ensures the field is formatted correctly to receive phone number inputs, improving the form’s functionality and user experience.

To make the phone number field mandatory for users:
Making mandatory fields like phone numbers helps gather essential information you don’t want users to skip.

After adding the phone number field and making any other changes to your contact form:

Now, go to the Pages section in your WordPress dashboard. Follow these steps:
By following, you can locate the page where you want to add your newly created form.

Once the changes are saved:
This step ensures the form appears correctly on the live page and functions as expected.

After clicking the ‘View’ button, you’ll see a preview of your contact form. You should notice that the Phone Number field has been successfully added in this preview. This confirms that the phone number field is now part of your contact form and is ready for users to input their phone numbers when they submit the form.

Now that your form has been updated, it’s time to configure the Mail settings. To do this, go to the Mail tab in the form editor. This is where you specify where form submissions will be sent. You have the option to add either one or several email addresses, depending on your needs. Ensure the email addresses entered are correct to access critical user submissions.

In the Mail settings, include the Phone Number field in the email you receive when someone submits the form. Copy the shortcode for the phone number from the form and paste it into the mail template. This ensures that all the necessary information, including the phone number, is sent with each form submission.
Once you’ve made these changes, click Save to apply them.

To configure the general settings for your WordPress site, first, navigate to the Settings section from your WordPress dashboard. Once there, find the General option and click on it to open. The general settings page lets you control the basic details of your site, such as the site title, tagline, and other vital elements.

Many hosting companies, like ours, offer a dedicated email address for website admins. This email is important because it saves you from opening separate accounts or paying for additional email services. You can use this email for notifications and updates and easily manage your site.
This simple step saves you money by using the email your hosting provides, and it helps keep everything connected to your website.

To quickly set up your administrator email for receiving submissions from the contact form, follow these steps:

In this part, you can enter the email addresses where you want to receive notifications about form submissions. Here’s a quick breakdown of the fields:
This setup ensures all contact form submissions are routed correctly, and you can verify these details before saving the form settings.

If you want to receive form submissions at more than one email address, follow these steps:
This feature helps ensure that essential submissions reach all relevant parties within your team.

If you want users to upload files through the form on your website, follow these steps:
This feature is ideal for forms that need to accept resumes, images, or other documents from users. You can ensure that only the required file types are accepted by setting limits.

To incorporate a file upload feature into your contact form, follow these steps:

When you click on the File button, it opens up options to set file size limits and specify acceptable file types (e.g., images, documents) for users to upload through your contact form.
This feature allows you to control:
You can add this field to your form if you want users to submit files and their responses.

When setting up file uploads for your contact form, you can specify two critical factors:
Once you’ve filled out the details, click Insert Tag to add the file upload field to your form.

This configuration helps ensure all uploaded files are delivered with the form submissions.

Click Save to apply your settings once everything is configured.

You are still in the Mail tab of the Contact Form 7 settings. The focus is on adding a file attachment field to your form emails.
Copy the Shortcode: Look for the shortcode [file* your-file] as shown in the image. This represents the file upload field you added to your contact form earlier.
Paste into file Attachments: Use Ctrl + C to copy this shortcode, then place it in the File Attachments section under Mail settings. This ensures any files users upload through your contact form will be attached to your email notifications.
Save Your Settings: Once you’ve pasted the shortcode in the appropriate place, remember to click Save to enable file uploads with form submissions.

In this step, you paste the previously copied shortcode [file* your-file] into the File Attachments section in the Mail tab. This ensures that the uploaded files submitted through your contact form will be attached to the emails you receive.
Use CTRL + V to paste the shortcode into the File Attachments box. After pasting the shortcode, any file users upload via the form will be sent to you as part of the email notification. This step is essential for users to attach documents, images, or other files when submitting the contact form.

Once you’ve filled in all the required information for your Contact Form 7, saving your changes is crucial. After configuring your form’s fields—like email settings, subject lines, and additional details—click the Save button on the right-hand side, as shown in the image. This action ensures that your updates are retained and your form is ready to use on the selected page.
By saving your settings, you confirm that your website’s changes are live and functional, offering visitors a seamless way to contact you.

“Customizing Form Submission Messages” refers to adjusting the messages shown to users after completing a form. To do this, click the Messages tab in the form settings, as shown in the image. This tab allows you to set up specific responses, such as confirmation messages that indicate the submission was successful or error notifications if something went wrong.
These customized messages help improve user experience by providing clear feedback after they interact with your form. Please ensure the messages are easy to understand and helpful in guiding the user through the following steps, whether confirming receipt or resolving an error.

For example, in the Messages tab, you can personalize the default messages users see after submitting the form. For instance, you may want to adjust the message that says message message has said messages successfully” to match your website’s tone or branding. Additionally, you can modify error messages, like “We were unable to send your message due to an error. “Please try again later” to ensure they are user-friendly or aligned with your site’s messaging.

Go to the Pages section in your WordPress dashboard. Click on All Pages to view the list of your website’s pages. You will add the form to a specific page, typically the Contact Us page.

Once you’ve made changes to your form or page, previewing it before making it live is a good practice. To do this, click the View button next to the page or form you want to review (in this case, the contact Us form). This lets you see exactly how your form looks and functions on the front end, ensuring everything is in place before you publish or save your updates.
Previewing your form helps you catch potential issues and ensures that the form’s layout, fields, and settings appear as expected.

After making the necessary changes to your Contact Form 7, testing everything on your live site is essential to ensure it functions smoothly. Begin by navigating to the Contact Us page, where you’ll find fields such as your name, your email, the recently added phone number field, and the file upload option. These new features should work seamlessly alongside the existing fields for a smooth user experience. Fill out each section and, once complete, click Submit to confirm that everything is operating as expected.
This simple test ensures that your contact form is ready for visitors and helps identify potential issues before it goes live on your site. Testing the functionality of critical elements, especially the file upload feature, can prevent future frustrations and ensure your site is running efficiently. Additionally, ensuring your WordPress hosting is optimized for such features will help maintain your site’s performance and security.

When setting up your Contact Form 7, guiding users on correctly filling out the form fields is essential to ensure smooth communication. In this example, you can see how the Contact Us form is structured, with clear fields for:
Once you’ve filled in the required information, click the Submit button to complete the process. Testing each field, including the new phone number and file upload options, is essential to ensure everything works correctly.

Click the’ Browse’ button to attach a file to your contact form. This will create another window allowing you to browse the document or image you must insert. Once selected, the file will be attached to your form, allowing us to review it along with your message.

If you’ve enabled the file upload option in your contact form, users can attach a file by following these steps:

As illustrated in the image, a success message will appear upon submitting the form. This message confirms that the form was successfully submitted, and the email has been sent to the website owner. The typical message is “Thanktypical message message. It has been sent.”
At this point, users can check their inboxes to verify that the form submission was received correctly. This success message assures users that their information has been delivered and that further communication is coming.

Contact Form 7 offers a powerful way to streamline website communication, helping WordPress users build stronger relationships with their audience. It’s easy to set up, has many customization options, and works well with spam protection. Whether new to WordPress or experienced, this plugin is excellent for creating and managing contact forms. Following the steps in this guide, you can easily set up and optimize your forms for a better visitor experience.
This tutorial is designed for beginners and advanced users, providing a comprehensive and easy guide to Contact Form 7. Whether you’re starting with WordPress or have more experience, this guide covers everything you need to know—from basic setup to advanced customization options. This clear, concise guidance ensures a seamless experience, making it effortless to follow along and achieve your goals and ensuring anyone can create, manage, and optimize their contact forms. With full informative content, this guide will help you improve communication on your website efficiently. Additionally, if you’re interested in more tutorials, such as using Elementor, our website has other resources available to support your WordPress journey.

This article was written by Haider Aftab Abbasi. If you’re looking for more insightful content or professional collaborations, feel free to connect with Haider on LinkedIn using the provided link.